Shipping policy

Last updated: September 10, 2026

We currently offer shipping within the USA only.

Production Time

All orders are produced before shipping. Production does not run on weekends. Production times vary by product type:

• Standard print products: 1–3 business days

Holidays and peak seasons may extend production times.

Shipping Times

• USA Standard: 6–11 business days

Most orders arrive earlier than the estimated timeframe. Delivery times may vary by location.

Shipping Rates

• USA Standard: $5.95 flat rate per order
• Free Standard Shipping on all orders over $100.00 — no code required

Shipping Carriers

We ship via multiple carriers including UPS, USPS, FedEx, and others depending on your location and order details.

Contact

For any shipping questions, please contact us:

• Email: contact@heartstringtreasure.com
• Address: 433 Central Avenue, 4th Floor, St. Petersburg, Florida 33701, United States